Friday, March 30, 2012
Sunday, March 25, 2012
Last night I went to dinner at Grinders. As I parked my car, stepped out and looked at the restaurant, I saw girls from inside stopping what they were doing and looking at their new would-be customer. The way they enacted it was synonymous with an Animal Planet channel's documentary on Hunting. How all members of a squirrel family stop for once and nervously try spotting any hunters...that kinda look.
When I saw them do that, I retired in my mind. Hunger gave way to self doubt. The neon sign read "OPEN". I felt they wouldn't be too excited to have me in. I nervously started searching for something in my pocket and looked at my car to realize I forgot to turn off the head lights.
Then without much hope but in two minds, I walked in and asked one of the pretty girls, " Are you closed ?" ..."No, we are open..." she said and smiled.
"I'll take that one", I said and occupied a table to the left of entrance.
As I waited for my order, I realized a glitch in my attitude. I rewinded and replayed my line : "Are you closed?"
Now, "Closed" is negative in a sense ! I should have asked : " Are you open, still ?". There ! "Open" feels so positive !
With time by my side, I saved myself because they close at 9. ( Again !.. see ! because they are open till 9 )
It's a no brainer that had I stepped in two minutes before nine, I would have returned hungry. At that minute had I asked her : "Hey, are you guys open, still ?", it would have forced her to let me in to save their reputation and earn business.
See how little things make a difference ?
When I saw them do that, I retired in my mind. Hunger gave way to self doubt. The neon sign read "OPEN". I felt they wouldn't be too excited to have me in. I nervously started searching for something in my pocket and looked at my car to realize I forgot to turn off the head lights.
Then without much hope but in two minds, I walked in and asked one of the pretty girls, " Are you closed ?" ..."No, we are open..." she said and smiled.
"I'll take that one", I said and occupied a table to the left of entrance.
As I waited for my order, I realized a glitch in my attitude. I rewinded and replayed my line : "Are you closed?"
Now, "Closed" is negative in a sense ! I should have asked : " Are you open, still ?". There ! "Open" feels so positive !
With time by my side, I saved myself because they close at 9. ( Again !.. see ! because they are open till 9 )
It's a no brainer that had I stepped in two minutes before nine, I would have returned hungry. At that minute had I asked her : "Hey, are you guys open, still ?", it would have forced her to let me in to save their reputation and earn business.
See how little things make a difference ?
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